We know Apple products (past and present), software, warranty, and services inside and out. We are iOS certified technicians, and I am even a ACMT! We know AT&T services, Direct TV services, Apples back end service portal, and about 4 other tracking and sales interfaces! Yet, base pay for a sales specialist is minimum wage and their is no flexibility on the matter. Service specialists make a little bit more but they almost never hit their sales goal (yeah they have a sales goal) so at the end of the day they too are making close to nothing. Like others have said, flipping burgers pays more. They lure you in with the idea that the sales goals are easy to obtain and surpass. You have tiers of gross profit range that you have to hit, each have an increasing percentage of payout. You also teach hour long classes on various subjects that takes you off the sales floor and away from paying customers. For example: The first tier’s gross profit range is $5,000-6,999 with a payout of $55-70 thats your commission for the MONTH. So for a sales specialist (base pay+payout) you’ll make around $8.61 an hour. If you don’t hit a tier you get no payout. Of course their are multiple tiers each with a very light increase in percentage. Most stores don’t have the traffic or the majority of their customers are service related so associates are unable to hit their personal sales goals and the store doesn't hit its gross profit goal. They blame the stores and their employees for this. Over the last 3 years I’ve had about 20 people quit (if not more) most of whom I helped train, two of them store managers and one a district manger. I don’t blame them, the stress of this job is consistently unbearable. Our store was commonly understaffed, and we never saw any of the “tools to succeed” that they are constantly going on about. In addition there are no longer any opportunities to grow with the company so why stick around? Women in management get paid less then their peers. My technician, whom I manage, gets paid more then me. On my way to our car my husband commented to me, I'd never like that place anyway, Didn't want to hurt your feelings just go along with you.I have more tech certifications then he does and I have been with the company longer. For some people this place may be ok but not for me and my husband. I've been to many buffet restaurants but this place is not one of the place I'll come back again. It was really embarasing and dissapointing for me and my husband. This was my third time coming to this place I think this was the worse time, I ever had to this place. to come if I didn't remind the lady probably won't get it. I've asked for hot water as I've a caffeine restriction cannot drink hot tea or soda. and they have soup misua (vermicelli) noodle with fishball, I was going to get some container was empty ignored it. They have chicken apritada, sautee bitter melon with small size of shrimps, Lechon kawali and shrimps (hilabus), fried rice and steam rice.The funny thing was me and my husband was looking for sauce for lumpia and for the Lechon Kawali,the container were all empty. It taste so fishy, I won't able to eat it. Pasta with white sauce, I don't know what kind of meat and peas. Lumpia Shanghai, cucumber salad, bitter melon salad. Both my husband got our food to my surprise they have scrambled eggs for lunch!!huh. It was my husband's birthday and told him we are going to this restaurant for buffet.
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